. >> made in america! >>> good evening. we begin tonight with another shooting, another safe part of american life shattered by violence. a photograph was released today of 22-year-old jake roberts. he worked at a deli outside portland, oregon. police say this is the person who opened fire on holiday shoppers at a mall, firing at families in the food court. he killed two people and then himself. tonight, the shooter's family and his girlfriend are speaking out to abc news, and here's abc's neal karlinsky. >> reporter: chaos amidst the christmas shopping rush. lines of shoppers, even children, could be seen streaming out with their hands up while a shooter was still inside. a day later, police now say the gunman was 22-year-old jacob tyler roberts, a young man with no history of serious trouble, who they say stole an assault rifle from an acquaintance and set off, alone, on a deadly rampage. >> we do not understand the motive of this attack except to say that there's no apparent relationship between the suspect and his victi